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Frequently Asked Questions:
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1. What are the check-in and check-out times?
1. What are the check-in and check-out times?
Our standard check-in time is 3:00 PM, and check-out time is 11:00 AM. However, early check-in and late check-out options may be available upon request, subject to availability.
2. Do you offer Wi-Fi?
2. Do you offer Wi-Fi?
Yes, complimentary Wi-Fi is available throughout the premises for all guests. The password will be shared with you through email.
3. Is breakfast included in the room rate?
3. Is breakfast included in the room rate?
No, we do not provide breakfast at any of our locations.
4. Do you have onsite parking?
4. Do you have onsite parking?
No, sadly we do not have onsite parking options for guests. However, there are nearby parking options available for all of our locations.
5. Can I bring my pet?
5. Can I bring my pet?
Some of our locations are pet-friendly. Please inquire about our pet policy when making your reservation.
6. Do you have a gym or fitness facilities?
6. Do you have a gym or fitness facilities?
No, we do not have onsite fitness facilities. However, we can provide information about nearby gyms or recreational facilities upon request.
7. Is room service available?
7. Is room service available?
No, we do not offer room service since we provide non-serviced appartments.
8. Are there smoking rooms available?
8. Are there smoking rooms available?
No, all of our properties are non-smoking. Smoking is not permitted in any indoor areas, including guest rooms, common areas, and dining areas. In case we discover there has been smoked inside, there will be a fine of 500 euros.
10. What is your cancellation policy?
10. What is your cancellation policy?
Our cancellation policy varies depending on the rate type and time of booking. Please refer to your booking confirmation or contact the hotel directly for details.
11. Do you offer special rates for extended stays?
11. Do you offer special rates for extended stays?
Yes, we offer special rates for extended stays. Our dynamic pricing system will give you a different price based on the lenght of your stay.
12. How can I provide feedback about my stay?
12. How can I provide feedback about my stay?
We welcome feedback from our guests. You can share your comments and suggestions by speaking with our front desk staff during your stay or by contacting our customer service team via email or phone. We appreciate your input and use it to continually improve our services.
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