At Haya Hotels, we believe that exceptional stays start with an exceptional team. Behind every welcoming space and smooth experience is a group of passionate professionals who care deeply about quality, service, and attention to detail. Get to know the people who bring Haya to life — each with their own unique role, but united by one shared mission: to make every guest feel at home.
Quality Guardian Tess is the co-founder of Haya Hotels and the guardian of our quality standards. With a keen eye for detail and a strong sense of aesthetics, she ensures that every property reflects the high standards we promise. Her vision and dedication are the foundation of the Haya concept.
Operations Manager Lucia is the driving force behind the daily operations at Haya Hotels. From setting up new locations to managing local teams, she makes sure everything runs smoothly. Her organizational skills and hands-on approach are key to the efficiency and growth of our business.
Guest Services Specialist Brandon is the friendly voice our guests hear first. As our customer service expert, he ensures every guest feels welcome and well taken care of. His responsiveness and problem-solving mindset contribute directly to our high guest satisfaction.